People Skills Learning Programs
These programs are designed to integrate proven learning models, participant pre-work, rich video assets, validated research-based assessments, and individualized Participant Workbooks. Combined with Coach Pickett’s coaching and facilitation methods, participants receive consistent training in a wide range of workplace environments designed with the trends of today’s marketplace in mind. Take your team to the next level in performance, results, and attitude.
DiSC-Powered Selling
We’ve probably all had selling experiences where we just didn’t click with the customer. More often than not, this apparent lack of chemistry has caused us to lose the sale. But what if we could always identify and adapt to the differences in customers, reduce the likelihood of miscommunication and lost sales, and develop positive relationships with all types of customers. The goal of this program is to help participants understand their own selling tendencies and their customers’ needs so that they can adapt when needed for better results.
Frontline Management: Leveraging the Strengths of Your Style
Managers have incredible influence. Their strengths can empower and energize the people who work for them. And of course their limitations can trickle down to create frustration, confusion, or even paralysis for those they manage. This program gives managers a safe, fun way to understand the strengths and challenges that they bring to the table. They gain a greater appreciation for the impact that their behavior has on others, and they discover how others may respond to their style. The goal of this program is to learn how to leverage their management strengths, enabling both managers and their employees to be more effective.
Collaborative Skills for Teams
More than likely, we’ve all had to work with people who were quite different than us. Sometimes it’s frustrating. But have you ever worked on a team where people have learned to deal with their differences? Where conflict and miscommunication are reduced, meetings have a purpose, and time is managed efficiently? The goal of this program is to reconcile the inherent differences of team members to help you create an engaged, collaborative team.
Improving Your Listening Skills
Have you ever noticed how good it feels when someone really listens to you? When we’re listened to, our feelings and needs are taken into account, we’re more relaxed and open, and we feel we can achieve our objectives. The goal of this program is to help participants get these kinds of results when communicating with others.
Capitalizing on Team Talents
Have you ever worked on a team where everyone is doing what they enjoy and making the very best use of their talents? A team where people just seem to get along with each other, projects make real progress and everyone is glad to be on the team? The goal of this program is to help you create this kind of engaged, high-functioning team.
Conflict Management
Conflict can tear a team apart, so it is crucial that problems be resolved before they take over a group. idXready 2.0: Conflict Management: A DiSC-Based Approach is a straightforward program that helps people develop the understanding and self-awareness necessary to resolve interpersonal conflict. In addition to helping people learn how to work through conflict on an individual basis, the program offers a strong foundation for resolving issues within an entire team. The program builds important skills that are necessary for effective communication and teamwork.